Return Merchandise Authorization

Please follow these instructions to ensure we can give you the quality customer service you deserve.


  • Complete the form below.
  • After completion of this form, a ticket will be assigned.
  • A Customer Service Representative will send you instructions on how to return item(s).
  • Returns, refunds & credits are typically processed within 2 weeks of receiving returned item(s).
  • Please note, if you did not purchase your unit from Air Oasis, we cannot give you a refund.
    You will need to contact the company you bought your Air Oasis unit from.