Skip to content
Return Merchandise Authorization
Please follow these instructions to ensure we can give you the quality customer service you deserve.
- Complete the form below.
- After completion of this form, a ticket will be assigned.
- A Customer Service Representative will send you instructions on how to return item(s).
- Returns, refunds & credits are typically processed within 2 weeks of receiving returned item(s).
- Please note, if you did not purchase your unit from Air Oasis, we cannot give you a refund.
You will need to return your unit to the retailer/installer you purchased it from.