Frequently Asked Questions

FAQ's About Air Oasis Air Purifiers

Below we’ve compiled the most frequently asked questions specific to Air Oasis air purifiers and their replacement filters and parts.

After connecting the power supply, you will hear one beep, and the control panel will illuminate for two seconds before entering standby mode.


On an Air Oasis iAdaptAir air purifier, you will see the following buttons:

Power button: to turn the unit on and off

1st press turns on the unit, ionizer, UV light and low fan speed.

2nd press turns off the ionizer.

3rd press turns off the UV light.

4th press keeps the UV light off and turns the ionizer on.

5th press switches the unit to standby mode.

Fan Speed button: you will see three icons for the fan speed, indicating low, medium, and high

Child Lock/Sleep Mode button - press for three seconds and lock all settings. The control panel lights will also dim.

Timer button: toggle between 2, 4, and 8 hour preset timings

Smart Mode button: indicated by green flashing, solid green, or red frowning face to indicate connectivity status

Refer to the owner’s manual for your specific purifier for more instructions.

Air Oasis filters are not reusable or washable. Washing an Air Oasis filter will ruin it. If a new filter is needed, purchase a replacement filter.

To change the filter, shut off your appliance, open the filter cover, and replace the old filter with a new one. After the replacement, press and hold the “Filter Replacement Reminder” for 3 seconds to reset it.

Refer to the iAdaptAir owner’s manual for step by step instructions.

Each purifier will have the appropriate filter listed in the owner’s manual. You can also find this information by visiting our Shop by Model page. Specific filters are listed under specifications and replacement filter cartridges. 

We produce a number of different models that can quickly reduce the number of allergens in a home. Our countertop purifiers are perfectly suited to clean the air in specific problem rooms in a building. The iAdaptAir purifier can greatly reduce the airborne allergens in spaces up to 850 square feet, making it a great fit for bedrooms, bathrooms, living areas, and kitchens. These models can help if there are particular rooms the allergic person spends a lot of time in.

First, troubleshoot your purifier by following these steps to eliminate common problems, which include: the air purifier is not circulating air properly, an air purifier is running slow or sporadically, the filter is clogged, or the purifier is smelly. If replacing your air purifier’s filter, cleaning its screen, or removing any obstructions from the fan area does not work to fix your air purifier, it may be time to shop for a full replacement.

If you detect unusual noises when the purifier is running, possible causes include the presence of a foreign object inside the device. Do not open the purifier while it is running. Power off the device, disconnect from the outlet and contact our customer support team.

If your air purifier will not turn on by pressing the power button, check that the power cord is plugged into the outlet. If the device is plugged in, a damaged outlet could be the cause. Try a different outlet. Contact our customer support team if the purifier still won’t turn on.

Want to talk to support? Contact and (806) 373-7788.

Don’t want to run your iAdaptAir via WiFi? No problem. Hold the Fan Speed button for more than 3 sec. in standby mode. The WiFi will turn off.

At Air Oasis, we meet our customers’ needs by creating high-quality air purifiers that are built to last. Additionally, we offer maintenance tips, part replacement options, and warranties so that if one component or mechanism breaks, you’re not forced to buy a whole new system. Follow our general maintenance guidelines to optimize the lifespan of your purifier.

Yes, it is recommended that you replace UV bulbs once per year for the iAdaptAir. The IonicAir’s UV cell should be replaced once every two years.

Air Oasis air purifiers come with a 60-day return policy. View the full return policy here or submit a 60-day refund request here.

Live Chat is available Monday-Thursday in our Customer Care Center. You can also send a message at any time.

Send a direct email or give us a call — Contact and (806) 373-7788.

FAQ's About Air Purifiers

If you are in the market for an air purifier, you may have questions about how the device works and which option is best for you. Below, we’ve outlined several of the most common questions about air purifiers.

Specific symptoms point to the need for an air purifier. Consider purchasing an air purifier if you are experiencing any of the following symptoms: allergy symptoms, asthma flare-ups, bad odors, visible dust on furniture, smoke, mold, presence of smelly chemicals or disinfectants, or if you or a family member are sick with a virus or bacterial infection.

It is safe to leave an air purifier on all day. However, refer to your owner’s manual and clean or replace filters as recommended.

Yes. For instance, placing an air purifier in your bedroom can allow you to breathe clean air for hours at a time, which you may not be able to experience during the day if you move from room to room. For the most benefit, place your air purifier in an ideal position for while you sleep, such as your nightstand.

Since air pollution is a prevalent and continuous issue in most environments, leaving your air purifier on all day if possible is best. There are no perceived drawbacks to keeping your unit running all the time, and if the filters are changed on time, it can help to reduce pollutants in the home.

Regardless of whether a door is opened or closed, the air purifier will clean the area it is immediately contained to. Consider closing the door if you do not want further outside contaminants entering the indoor air while the purifier is cleaning it. For maximum effectiveness, close both windows and doors.

Air purifiers have moving mechanical parts and fans, which means they create some noise. Many air purifiers are loud, creating a mechanical whirring sound that can be bothersome in daily life. Air purifiers should come with a decibel rating. The “DB” will tell you how loud an air purifier is likely to be. For air purifiers in the bedroom, nursery, or office, it may be a high priority to find one that operates quietly.

The primary culprit behind pet allergies isn’t an animal’s fur but its skin. Pets with fur or feathers, including dogs, cats, birds, and rodents, frequently shed tiny, microscopic flecks of skin called pet dander. Because pet dander is small and lightweight, it can hang suspended in the air like dust. When people with pet dander allergies breathe it in or touch it, they can have a host of symptoms. High-quality air purifiers can reduce allergens in the air that may cause some allergic reactions.

The initial investment for an air purifier varies from a couple of hundred dollars to over a thousand. Specific features and capabilities can impact price, but a more expensive air purifier does not always mean a better one. Some air purifiers have reusable filters, and some require the purchase of filter replacements over time, which adds to the cost of ownership. True HEPA filters must be changed periodically to maintain the effectiveness of an air purifier. Reusable filters are typically not the best from a performance standpoint.

The best air purifier for you will depend on whether you are looking to reduce allergens, fight viruses and bacteria, combat black mold, eliminate VOCs, or just generally improve the indoor quality of your air. To evaluate the best air purifier for your space, choose where you want to place the air purifier, measure the space's square footage, and match the square feet rating on the air purifier to your room. You will also want to consider the pollutants in your air and any underlying medical conditions of the individuals using the air purifier.

Air purifiers can help with asthma by diminishing the volume of airborne pollution, particulates, and irritants. There are two types of air purifier technology that make air purifiers effective for asthma: bi-polar (cold plasma ionization), and HEPA. The best air purifier for individuals with asthma uses multistage air purification. It uses a myriad of air purification processes that filter out every type of particulate (biggest to smallest) and leave the air as clean as possible.

Air purifiers help with black mold by protecting you and your family at every stage in the mold process: investigation, remediation, and prevention. It takes time to determine whether you have black mold growth in your home, and an air purifier can reduce the mold particles in the air while you gather more information. 

If you do find black mold, an air purifier can capture, reduce and destroy mold particles that are released into the air as you remove it. After you’ve finished remediation, an air purifier can help you prevent recolonization by continuing to remove any lingering or new mold spores in the air. 

Air purifiers employing effective ionization technologies, such as bi-polar ionization, will produce ions that land on surfaces and reduce surfaceborne mold. This is also true of the additional concerns of viruses and bacteria.

Portable air purifiers cover a range of square footage typically specified in the manufacturer’s description. Air purifiers can be too small or too large for a room, so selecting a size-appropriate purifier for your space is essential. It's better to have an air purifier that can handle more square footage than one that is too small or weak to cover the space. An oversized purifier can be run on a lower (quieter) fan setting. This approach gives more flexibility on which room(s) to employ a particular purifier. It’s important to measure your space to determine which air purifier will be most effective in your space. The iAdaptAir® is an example of a portable air purifier that comes in three sizes with calculated square footage capabilities.

No, air purifiers are not hard to maintain. By following basic care and cleaning tips, you can optimize the lifespan of your purifier. Regardless of brand, follow these maintenance guidelines: read your air purifier’s owner’s manual, use the right amount of time per day, in the right space, dry dust the external components of the machine, replace air filters regularly, and don’t run a damaged air purifier.

So long as the air purifier is sized properly for the room in which it’s used, it can be placed anywhere you have a power source. One thing to consider is whether to place it near an open window. The answer depends on your outdoor vs indoor air quality. If outside air is full of bothersome allergens, try to place the purifier near the window. If the outdoor air is cleaner and fresher than your indoor air quality, opposite a window on the other side of the room may be preferable. 

Also, read your air purifier’s owner’s manual. Air purifier design and technology vary widely from brand to brand. Your owner’s manual is your best resource for addressing installation, replacement parts, maintenance concerns, and more.

Air purifiers are a key line of defense against poor indoor air quality. By having good portable air purifiers in your home, school, office, or another facility, you are instantly improving air quality. Multistage air purifiers use multiple types of technology to take care of airborne particulate matter, volatile organic compounds (VOCs), and surfaceborne contaminants like viruses, mold and bacteria. 

Purifiers with redundant layers of technology are preferable. For example, combining True HEPA with effective ionization, like bi-polar ionization, is a great combination. Layering in carbon filtration as well is a plus. Filters trap what passs through them, and emitted ions are free to float around and negate both airborne and surface borne contaminants such as mold, viruses and bacteria.

Air purifiers clean the air. First, it’s essential to understand why air purification, or getting cleaner air, even matters. Considering your environment and location, both outdoor and indoor, is crucial to understanding the need for air purifiers. Outdoor air impacts indoor air. Air purifiers are needed when an individual in your household regularly suffers from poor air quality symptoms including allergic reactions, breathing issues, and other irritations, like red eyes. It’s important to note that we all benefit from clean air, even those of us without underlying health concerns.

HEPA air purifiers are the best technology to fight viral infections. Many studies have proven the effectiveness of HEPA filters in fighting the COVID-19 virus.In addition to HEPA, in-depth research has been conducted on ionization as a different approach to air filtration, but one that has proven highly effective.

Yes, air purifiers can kill bacteria. If you are looking to safeguard your home or place of business, portable air purifiers with advanced technology can help reduce bacteria. HEPA, carbon filters, UV, and bi-polar ionization are the ultimate fourfold approach to diminishing harmful elements in the air.

Yes, certain types of air purifiers can deactivate viruses. The best type of air purifier technology to deactivate viruses is HEPA. Together with proper ventilation, the combination of HEPA, carbon filtration, and bi-polar ionization can also help safeguard against viruses. In certain configurations, UV light can also play a role in decontamination of air or surfaces.

On average, Air purifiers increase electric bills by 0.5% to 8% (i.e. $0.60 to $9.62 per month). This increase is based on the average cost to run the most energy-efficient air purifiers.

Though an air purifier can help reduce mold spores and mildew smells in the air, only physically cleaning up the mold or mildew and removing the moisture that allowed it to grow will solve a visible mold growth problem. Air purifiers are part of the solution for mildew prevention, but not the sole treatment.

An air purifier has no mechanism for drawing moisture from the air. As air passes through the filter material, particulates and chemical gasses are captured. Moisture, however, cannot be captured by air purifier filters in any significant quantity that would cause the air to be dry.

Yes, you can open windows and doors while using an air purifier; however, be mindful of the outdoor contaminants that may reenter the indoor air when a window or door is open. Proper ventilation of indoor spaces is important. Just be sure the air you’re letting in from the outside isn’t bringing in pollutants and allergens.

Every make and model vary in size. For example, a small Air Oasis air purifier is roughly 5.4in x 8.5in x 9.7in, and a large Air Oasis air purifier can be closer to 11.2in x 11.2in x 37in.

FAQ's About Air Quality

When considering the purchase of an air purifier, you’ll first want to understand the importance of air quality, whether you are experiencing an air quality problem, and how to best address air quality improvement.

Common symptoms of poor indoor air quality may include any of the following:  irritations of the eyes, nose, and throat, dry mucous membranes and skin, erythema (reddening or flushing of the skin); rashes, mental fatigue, headaches, sleepiness, airway infections, coughs, hoarseness, wheezing, nausea, dizziness, and nonspecific hypersensitivity reactions. If you experience any of these symptoms, perform an indoor air quality test

CADR stands for Clean Air Delivery Rate. In short, it is the volume of filtered air. CADR comes from AHAM (Association of Home Appliance Manufacturers). This is a way for you to compare the amount of air cleaned from air purifiers. The AHAM CADR is a voluntary program, so not all air purifiers will have a CADR number. In other words, a lack of AHAM certifications is not an indicator that a product is lesser than those with the certification. 

There are three sizes of particles measured. They each indicate the air purifier’s ability to remove the smaller particles (smoke) up to larger particles (pollen).

Smoke CADR (0.09 – 1 micron)

Dust CADR (0.5 – 3 microns)

Pollen CADR (5 – 11 microns)

What does CFM stand for?

CFM stands for Cubic Feet Per Minute. It is a measurement of airflow volume, determined by how many cubic feet of air pass by a stationary point in one minute. Larger homes circulate more air (since there's more space for it to move around), so they will have a higher CFM.

ACH stands for Air Changes per Hour. It is more commonly referred to as the air exchange rate. ACH measures the amount of times a volume of air within a space will be added, removed, or exchanged with filtered air.

This helpful tool will help you measure the outdoor air quality in your location. Measuring outdoor air quality is essential because it can directly affect indoor air quality. Common ways outdoor air enters a building are through natural ventilation (open doors and windows), mechanics (air conditioning/HVAC systems), outdoor-vented fans, and infiltration (seeping through cracks and around doors and windows).

Indoor air quality is measured by using an indoor air quality (IAQ) index, which scans for air pollutants. The lower the number (on a scale of 0 to 500), the better your air quality. IAQ can be measured using at-home test kits for moderate accuracy.

“HEPA” stands for high-efficiency particulate air. HEPA air purifiers push air through a filter made of fine, dense fibers with a fan. To qualify as a HEPA filter, a mesh filter has to be able to filter particles that are 0.3 micrometers or larger in diameter. HEPA filters can easily remove smoke and gas particles from the air.

UV stands for ultraviolet radiation. The germicidal capabilities of UV light were used for years in hospitals and other areas where bacteria count is typically high. It was found that UV light didn’t just disinfect surfaces; it could also be used to disinfect the air. Normally, air purifiers that include UV have a UV lamp inside of them that directs air to exposure to UV light. Others use UV light to shine on a photocatalyst and create ions that disinfect air. UV light alone isn’t a great standalone solution for most residential or commercial settings due to the fact the UV light requires a long dwell time on contaminants to be effective. Air passing through an air purifier or a furnace system moves too fast for UV light to effectively deactivate contaminants.

Ionization itself is a 100-year-old technology. Air ionization is one of the most sophisticated technologies for limiting viruses, bacteria, mold, allergens, volatile organic compounds (VOCs), odors, and more. All ionic air purifiers (also called air ionizers) work by emitting ions that interact with and deactivate contaminants. Through ionization, air ionizers use ions to clean the air typically utilizing one of two primary technologies: photocatalytic oxidation and bi-polar ionization. Research suggests that ionization offers numerous benefits, including improved psychological health, productivity, and well-being.

A micron is a measurement of particle size when referencing air quality. For example, the Minimum Efficiency Reporting Values (MERV) rating reports a filter's ability to capture larger particles between 0.3 and 10 microns (µm). Microns help compare the performance value of different filters.

Air pollution is caused by a number of both human and nature-based sources. The first primary source is emissions from planes, automobiles, ships, power plants, and other human activities that involve burning fossil fuels. The second primary source is tobacco smoking and the past use of products containing chlorofluorocarbons, such as hair spray and other aerosols. The third primary source is pesticides, which may be stirred up and rise into the air during windstorms or the application process. Finally, nature is a frequent cause of pollutants in the air. Gasses such as methane and ammonia are regularly released from the manure of livestock and swampy regions. Wildfires and volcanic eruptions emit pollutants into the air. Other common causes of indoor pollution include lead, the burning of kerosene, wood-burning stoves, tobacco products, dust, and more.

Yes, high-quality air purifiers with HEPA filters are excellent at removing dust from the air. While ionic purifiers are adept at mitigating biological contaminants in dust, those using bi-polar ionization (a.k.a. cold plasma) also helps clear the air of dust . Dust mites, called bed mites, are the most common cause of dust allergies. They prefer warm, humid environments and don’t generally survive in dry climates. They tend to settle in upholstery and other fabric-laden objects. If you’ve ever thought you needed an air purifier for carpet allergies, there’s a good chance you’re allergic to dust mites, mold spores, or other dust composites. Air purifiers can reduce the severity of your symptoms by removing the allergens from your home’s air. Top air purifiers for allergies will trap, reduce and destroy various contaminants, from mold and pollen to pet hair and dust. 

One of the most effective ways to improve your health is to improve indoor air by reducing or removing pollutants and ventilating with clean outdoor air. In addition, research shows that filtration can be an effective supplement to source control and ventilation. Using a portable air cleaner and upgrading the air filter in your furnace or central heating, ventilation, and air-conditioning (HVAC) system can help to improve indoor air quality. If upgrading your furnace filter, be aware of the additional strain an upgraded filter may have on your system; furnaces work harder to pull air through a more dense filter.

To reduce exposure to COVID-19, chemical toxins, mold, allergens, or other pollutants, indoor air quality in schools can be addressed using air purifiers. High-quality air purifiers are the most effective way to clean indoor air from various pollutants, including volatile organic compounds (VOCs), particulate matter, smoke, allergens, viruses, and bacteria. Air purifiers can improve indoor air pollution in schools, which may reduce disease transmission, improve cognitive functioning, and protect immunocompromised kids.

According to the Occupational Safety and Health Administration (OSHA), indoor air quality and ventilation in workplaces benefit employee health and comfort. Symptoms of poor indoor air quality can be chronic, and the risk of virus or bacterial transmissions looms large. Some states have specific regulations around indoor air quality in offices. Commercial buildings, where most corporations are housed, and people work, are upgrading and aligning with new protocols to ensure employee safety.

Medical facilities like doctors’ offices and dentists’ offices benefit from air purifiers. Any area where people with illnesses frequent has a high concentration of contaminants in the air and on surfaces. As air purification technology has improved, it has made it possible to create highly portable, unobtrusive products that can purify the air in a waiting room, exam room, or dental operatory. Purifiers utilizing bi-polar ionization can help reduce surfaceborne contaminants, as well, such as viruses and bacteria.

This decreases the spread of sickness. Air purifiers in doctor's offices and air purifiers in medical facilities are essential for immuno-compromised or sick people. A significant body of research proves the effectiveness of multi-process air purifiers in reducing bacteria and killing viruses. High-quality air purifiers can create a safer, cleaner environment in a medical office.

Some air purifiers produce ozone. There's no ozone emission from air purifiers that use only high-efficiency particulate air filters (HEPA filters) to cleanse the air. Ionizing air purifiers may create ozone. 

We recommend bi-polar ionization (a.k.a. Cold plasma) for those concerned with ozone. Cold plasma ionization uses low-voltage electricity to create positive and negative ions. When using less than 12kv of electricity, bi-polar ionization creates long-lasting, effective ions without ozone. 

Photocatalytic oxidation (PCO) is a form of ionization that can produce ozone. PCO uses a UV light to shine on a photocatalyst surface containing titanium dioxide (Ti02). As ambient moisture passes by, the H20 is reorganized into other molecules, one of which is ozone. The amount of ozone produced is dependent on the type of UV bulb used and the ingredients in the photocatalyst. 

Manufacturers use these variables to regulate the ozone output of a device. For example, some produce high-output ozone generators for decontaminating water damaged buildings or for agricultural storage as a way to store produce for longer periods. Manufacturers of residential air purifiers using PCO are encouraged to keep ozone in air purifiers below EPA and OSHA standards.

Single-room air purifiers are designed to purify the air in a single room and will have specifications on square footage based on the size of the purifier. A well-built residential purifier is strong enough to handle a range of contaminants and is specifically designed to clean the air in any room in the home environment. Because air purifiers are designed for a single room, multiple air purifiers (i.e., one for each room) are generally more effective than one.

Pet odor can be blamed on metabolized secrets, including bacteria and yeast, that specifically occur due to pet skin oil. When a pet’s skin gets moist (in skin folds, near the tail, around the ears or mouth), yeast and bacteria can concentrate and emit a strong odor. 

One of the ways that air purifiers can get rid of pet smells is by dealing with gasses. This is achieved through carbon filters. Activated carbon filters may be your best bet against pet smells because they filter gasses through activated carbon. As your pet emits various gasses through bodily functions, they can be filtered out of the circulating air by passing through an activated carbon filter.

A high-quality air purifier can eliminate chemical smells from the air while leaving your home intact. Chemical odors can be caused by paints, varnishes, adhesives, carpet, upholstery, vinyl flooring, foam, composite wood products, air fresheners, cleaning products, cosmetics, fuel oil, and gasoline. Chemical smells from VOCs are among the most significant contributors to indoor air pollution. In addition to causing illness, they can react with other elements in the air to form pollutants like formaldehyde. One of the best ways to improve your indoor air quality is by running a top-of-the-line air purifier for VOCs.

The possible negative effects of using an air purifier include ozone emission from certain products. Some individuals with ozone sensitivity may experience side effects, though most ozone-producing purifiers are safe. The level of ozone that is deemed safe by the EPA is 0.05 PPM.

There are air purifiers that can purify the air throughout your home. These are often delivered in the form of HVAC air purifiers, or air purification units that hook up directly to your heating and cooling system. This is separate from your HVAC filter, and a unit that must be purchased and professionally installed to give you whole home air purification. The benefit is whole house air purification. The downside is that your HVAC system must have the fan running for the system to work.

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