Air Oasis Limited Warranty

The Air Oasis non-transferable limited warranty may be claimed by the original buyer of our products or the original purchaser from an authorized Air Oasis reseller. The warranty periods are as follows:

1 Year Limited Warranty

  • All Humidifier models
  • All Oil Diffuser models
  • 094 HEPA Purifier

2 Year Limited Warranty

  • Bi-Polar 2400 models
  • IonicAir
  • iAdaptAir, S, M, and L
  • iAdaptAir 2.0 Small, Medium, Large, and Pro
  • Any discontinued models that originally had more than a one year warranty

Any product not listed above has a one-year warranty. It is recommended that whole house purifiers are installed by licensed contractors. Air Oasis’ liability for damages, costs, or expenses shall be limited to purchase price, excluding fees, taxes, duties and other additional costs. Air Oasis shall not be liable for direct, indirect, consequential or incidental damages arising out of the use or inability to use this product. The Air Oasis warranty covers defects in materials and workmanship only when the product has been used under normal operating conditions and it has been properly maintained. This warranty excludes accidents, abuse, alteration, misuse, the use of voltages other than indicated for our products. Filters, parts intended for regular replacement, air quality sensors and consumables such as essential oils are not warrantied. Regular maintenance per the owner’s manual is required to maintain warranty coverage. Warrantied products may be replaced with new products of the same or similar model or sent in for repair. If an air purifier is replaced it will not include filters, so please retain the filters from your defective purifier. Proof of purchase is required for warranty claims.

Warranty Claim Request