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Product Registration & Warranty

Air Oasis Product Warranty

We proudly manufacture the highest quality products and test each one individually before it leaves our facility. We are pleased to offer the following warranties:

The following products have a lifetime warranty: iAdaptAir (S, M, L), 1000G3, 3000G3, 3000XG3, and nano Induct™.

The following products have a five-year warranty: Bi-Polar® 2400, Bi-Polar® Ice and the 5000PRO.

If you purchased a product from Air Oasis or an authorized Air Oasis reseller, process warranty and repair requests using the RMA Form.

The Air Oasis warranty has the following requirements:

  • Purchases made and received within the USA.
  • The Air Oasis warranty is non-transferable.
  • Product Registration on this page is strongly encouraged. Proof of purchase may be required.
  • Our warranty excludes filters and parts intended for regular replacement.
  • Normal recommended usage and has not been subjected to physical abuse, chemical exposure or water damage.
  • Filter and AHPCO® Cell replacements have occurred as recommended.
  • Warrantied products may be replaced with new or refurbished units of the same or similar model.
  • Whole Home purifiers must be installed by a licensed contractor.