Website orders shipped from Air Oasis are insured via a service called Route. If a package is lost, stolen, or damaged, please file a claim with the Route Claim Center rather than submitting a return request to Air Oasis.
For repair, replacement, credits, and returns, please complete the form below.
- This form creates a reminder for us to get right back to you.
- Refunds & credits process within two weeks of receiving the returned product.
- If there is not an RMA/ticket number on the package, it will be returned to the sender.