Return Merchandise Authorization

Shipping Concerns, Return Requests, & Warranty Claims

Shipping Concerns

The Route Claim Center will handle any shipping concerns such as lost, stolen, or damaged shipments.

Return Requests

Click here to initiate a return request within 30 days of receiving the order. Account holders may log in to request a return. 

Warranty Claims

A warranty deductible of $90 applies for products owned greater than one year.